Privacy & SMS Policy

At L&P Lymphatic & Pelvic Physical Therapy, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect your data, and explains how we handle SMS consent in compliance with applicable regulations.

We collect personal information when you interact with our services, including but not limited to personal identification information such as your name, contact details (phone number, email address), and any other personal information you provide. Additionally, we collect health information, such as your medical history, current health conditions, appointment details, and treatment plans. We may also collect payment information, such as credit card or other payment details, for processing transactions. Lastly, we may collect communication information from any correspondence through email, SMS, phone, or other channels.

Your personal information is used for several purposes. It allows us to schedule, confirm, and provide physical therapy treatments, as well as to communicate appointment details, treatment progress, and related health information. We also use your data to personalize and improve our services based on your needs. Additionally, we use your information to process payments for the services we provide and to send appointment reminders, follow-ups, post-visit instructions, and other patient care-related updates.

We do not sell, rent, or trade your personal information. However, we may share it in the following circumstances: with healthcare providers, when necessary, to share health information with other healthcare professionals directly involved in your treatment; with third-party service providers, who assist in administering our services such as billing and payment processing; and for legal and regulatory compliance, when disclosure is required by law or to protect our rights.